Pantnagar Journal of Research

Abstract

Over the last few years rapid changes are seen in the field of technological and social environment that contributed to changes in the working environment and the nature of work. Both of them play an important role on the health and well-being of working people. In this scenario, psychosocial risks and work stress become an emerging issue at banking sector where work load and work demand is very high. Work-related psychosocial risks emerge from the design, content, and management of work as well as its social context that can have a hazardous influence on employee’s health and leads to stress at work. Thus the present study was planned to evaluate the psychosocial factors at work and stress among bank employees. The study was carried out purposively in selected Public Sector Banks (PNB, SBI, UNION) of Pantnagar and Rudrapur in Udham Singh Nagar District. A total of 90 employees were selected for study out of which 23 were female and 67 were male employees. A well standardized Psychosocial factor based questionnaire was adopted for assessing the psychosocial risk among employees, along with that Cohen Perceived Stress scale was also adopted for assessing work stress among them. The results shows that job design or job structure was the main reason for stress among bank employees, factors like work overload, communication gap among higher authority and colleagues, conflict and comfort level with supervisor increased stress among bank employees. They were also experienced high work load, physical and mental burden during task, long working hours, repetitive task, deadlines, time pressure and shortage of staff. It leads to mental stress among employees which affects their performance.